Consumers are your customers. They are the ones who see the affiliate link/form and then complete the action (click, submit, etc.). It is important to really understand the mindset of these people. For Affiliate Marketing, this is especially important, as how you portray these users will dictate much of your decision making around design of your affiliate system. If you glaze over this step, your program (and marketing as a whole) will likely be ineffective!
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